MLTA » Tourism Conference » FireUp Sessions

A Leadership Playbook for Hospitality Operations: How to Create Success with the "Sweet 16" Attributes of Winning Teams

Wednesday, March 28 - 1:30pm - 2:30pm

Being a team leader in the hospitality business means wearing multiple hats at once. Managing in today’s industry is a juggling act that requires having a diversity of talents – 16 of them to be exact. No one leadership style fits or inspires all, but you could be the type of leader that makes it happen. To learn the nature of the talents needed to meet the needs of your guests and staff, you must think like an owner. Join us for the Leadership Playbook for Hospitality Operations: How to Create Success with the "Sweet 16" Attributes of Winning Teams.

Innovative Tourism Collaboration presented by Michigan Arts & Culture NE

Wednesday, March 28 - 1:30pm - 2:30pm

This panel believes that the future successes of our state will only be achieved by working hard together toward a common goal. The Michigan Arts and Culture Northeast (MACNE), a 501(c)6 Michigan nonprofit corporation established in 2009, is the result of just that very same ethos. As a community forum to promote arts and cultural tourism, MACNE is synonymous for regional collaboration. Comprising well over 300 arts, culture, humanities and historical-related organizations — as well as artists and businesses working together along the 200-mile U.S. 23 Heritage Route — the organization is continually seeking out new ways to optimize the nature of collaboration and foster better results for the region. This session will show you how to duplicate the successes of MACNE and put your region on the map!

New Tech You Should Know

Wednesday, March 28 - 1:30pm - 2:30pm

Technology moves at a lightning pace, and so do our industries! How will you keep up? There’s more to your business’ digital needs than social media. Join us as we take a deep dive into the not-so- known technologies your facility, venue and clients should be talking about. You will have the opportunity to learn about appropriate infrastructure and Wi-Fi needs, mobile apps, web apps, digital media opportunities in your space and audio-visual considerations to maximize the meeting experience at a property or venue. It’s time to leverage the latest and greatest technologies for your benefit.

Delivering the Pure Michigan Trail Experience

Wednesday, March 28 - 1:30pm - 2:30pm

To stay on track, we need to stick to the trails. Outdoor recreation is one of our great state’s most recognized industries, and thankfully we can witness all its beauty from the seat of our bikes. Learn what we, the tourism industry, needs to know to truly deliver the Pure Michigan trail experience. This panel discussion will include race promoters, outdoor recreation associations and trails groups, who will discuss the experiences and enhancements that could be made for those choosing to recreate in Michigan.

Women in Lodging Panel

Wednesday, March 28 - 1:30pm - 2:30pm

Michigan Women in Lodging is the first professional career-advancement chapter for women in Michigan to gain momentum in the lodging and tourism industries. In this panel get ready to learn leadership skills, remove barriers, and find solutions by learning from local leaders who will empower you to unleash your potential.